OphirCloud Academy

Support

How can we help?

Sign-in, lab access, cohorts, payments and data. If the answer is not here, email us — a person reads it.

Last updated 30 October 2026

Contact

emmanuel@vocaliscoach.com

Include the email on your account and, for payments, the provider reference or receipt.

Do I need an account to use the Linux labs?

No. The Linux labs and the first two AI Platform labs are open to everyone. Sign in only when you want cross-device progress, the rest of the catalog, or a cohort.

How do I get access to the other labs?

Sign in at /login, request access at /access, and the team approves it. Paid cohort members are approved automatically after payment is confirmed.

How do I sign in?

Use a magic link or Google on /login. The link is single-use and must be opened in the same browser where it was requested; check spam if it has not arrived after a minute.

Which payment methods do you accept?

Card checkout through Flutterwave, in USD. Bank transfer is available for USD, EUR, GBP and NGN; the account details are on /pricing#bank-transfer.

Can I pay in two instalments?

Yes. Choose the two-instalment plan in the enrolment form; the first half is charged through the provider, and the team confirms the second before the cohort starts.

What happens after I pay?

The payment webhook records the payment and approves the email you used for lab access. Sign in with that email and open /labs. If access stays pending, contact us.

Can I get a refund?

Refund requests are reviewed individually before a cohort starts. See /refunds for the plain-language policy.

How do I change or delete my account?

Email us from the account address. See /privacy for what we store and your rights.

Useful pages: pricing and payment methods, lab access, privacy.